We provide comprehensive behavioral health and intellectual disability services through our network of providers. We work closely with our providers to ensure they are providing high quality care to Philadelphians receiving services.

    To best assist our providers, we provide helpful resources, information and trainings as well as on-site evaluations and assessments, like our Network Improvement and Accountability Collaborative (NIAC).

    Provider agencies and prospective provider agencies can learn more about how to provide services through:
    Community Behavioral Health (CBH)
    Mental Health Services
    Addiction Services
    Intellectual disAbility Services

    DBHIDS Learning Hub: We are committed to supporting the development of our behavioral health workforce in Philadelphia. To that end, DBHIDS is launching the DBHIDS Learning Hub, which is free to access. Providers will be able to access various e-learning modules, learning communities, in-person trainings, and much more. The DBHIDS Learning Hub will have many benefits for you and your team including:

    • Ability to track and report employee trainings electronically
    • Ability to track credentialing, licensure, and required clearances
    • Access to e-learning courses developed by DBHIDS, BHTEN, and other community partners

    To learn more about the provider enrollment process to access the Learning Hub go to:

    1. Complete the e-Learning overview module
    2. Review the Process Overview Document
    3. Complete provider-enrollment form.

    We are committed to informing, inspiring and empowering our providers. To that end, we offer training and technical assistance to behavioral health service providers. Please follow the links below to explore the training opportunities that are available.

    To ensure providers are well informed with the latest information about behavioral health and intellectual disability services, below are a variety of helpful resources, forms and guidelines.

    Forms and Other Documents:
    Behavioral Health Case Management
    In its efforts to more fully integrate services, DBHIDS has developed a referral packet for all behavioral health case management services. The Office of Mental Health and Community Behavioral Health’s Targeted Case Management Unit has adopted a new application effective November 1, 2015. For more information, see below:

    Policies & Procedures:

    • HIPAA Resources-Update coming soon!

    The DBHIDS maintains stringent oversight and monitoring functions to ensure that individuals receive quality services across the provider network. Oversight and monitoring efforts minimize fraud, waste, abuse, and risk; guide policy and practices; and elevate industry standards.

    These functions include:

    • The Network Improvement and Accountability Collaborative (NIAC)
    • Compliance
    • Quality Management
    • Claims Management
    • Fiscal Management
    • Program Analysts

    Providers must meet the standards of excellence detailed in the Network Inclusion Criteria v2.0 in order to be recognized as part of the DBHIDS network, regardless of funding stream: Network Inclusion Criteria (NIC) v2.0

    The scoring instrument provides both quantitative and qualitative information to comprehensively evaluate your agency and determine your level of care “network” status: NIC Scoring Instrument